Terms and Condition

terms of use

(e-commerce terms at official-llc.com)

This contract is an official and public offer by OTM that sets out the terms of use of official-llc.com and the terms of sale of goods and services offered on the site. This contract is general, its terms are the same for all buyers, regardless of their status, without favoring one buyer over another. By entering into this contract, the buyer fully agrees to the website usage rules, privacy notice, terms and conditions for placing an order, paying for goods, and delivering (method of receiving) goods

definition of terms

Terms of Use (hereinafter referred to as the “Offer”, “Contract”) is a general offer of the Seller, addressed to an unspecified circle of persons referred to as the Buyer, to conclude a contract for the distance sale of goods with the Seller (hereinafter referred to as the “Contract” ) subject to the terms of this offer.

A product or service is an item of an agreement between the parties, selected by the Buyer on the website of the online store and placed in the basket, or already purchased by the Buyer from the seller remotely.
The online store is the seller's website at the following address official-llc.com, which was created to conclude retail sales contracts on the basis of the buyer's familiarity with the description of the goods offered by the seller using the Internet.
The buyer is a legally qualified natural person who has reached the age of majority and is fully aware of the information received from the seller, who orders the goods (services) offered on the website of the online store for purposes not related to the implementation of business activities (in the text of the contract, meet the headings “you”, “your”, “your” your", which is used to identify the buyer).

The seller is OTM (the references “we”, “us”, “our”, “our” may appear in the offer text, which are used to identify the seller.

As a member of the site
official-llc.com You should read and access this User Agreement and Privacy Policy and read all other associated information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of official-llc.com are hereby made Incorporate such linked information including without limitation the Privacy Policy by reference in this User Agreement.

A personal account is a graphical and software interface used by the Buyer to conclude contracts for retail purchase and sale of goods (services) offered in the Seller's online store on the basis of contract and offer.

Verification is a procedure to confirm the identity of the buyer, his personal data, within the limits necessary to conclude contracts for the retail sale of goods (services), specified by the seller.

An order is a conscious act of a buyer intended to receive goods (services) from a seller for payment, which is made by a buyer using the seller's website at official-llc.com The definitions of the terms used in this Contract are conditional and adapted to the provisions of the Contract and are to be understood by the Buyer within the meaning specified. Terms that are not traditionally defined are used in their generally accepted meaning. The seller, working with the concepts contained in the text of the contract, tries to convey its correct and understandable content.

Your account and your registration obligations

When you register as a member of the Site, you will be asked to provide certain information and register a username and password for use on this Site.

By becoming a member of the Site, you agree to:

You are responsible for maintaining the confidentiality of your account and password and for restricting access to and use of it, and you accept responsibility for all activities that occur under your account and password. You agree to notify official-llc.com immediately of any unauthorized use of your password or account or any other breach of security. In no event will official-llc.

com be liable for any direct, indirect or consequential loss of profits or goodwill or any damage resulting from the disclosure of your username or password. You may not use another person's account at any time, without the express permission of the account holder. You agree to reimburse official-llc.com for any improper, unauthorized or illegal use of your account by you or anyone gaining access to the Site, Services or otherwise using your designated username and password, whether authorized by you. access or not.

You will provide true, accurate, current and complete information about yourself as prompted by the official-llc.com registration form including but not limited to email addresses, phone numbers, personal identification number or other personal details

You will treat any other member's information provided to you (in accordance with these Terms of Use and the information on the Site) by official-llc.com or any other user as confidential.

If you provide any information that is untrue, inaccurate, not current or incomplete, or if official-llc.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement Of these, OTM shall be entitled (in its sole discretion and at any time), to make any inquiries it deems necessary (whether directly or through a third party), and to request that you provide it with further information or documentation, including but not limited to verification of your identity or Your ownership of your financial instruments. Without limiting the foregoing, if you are a business entity or registered on behalf of a business entity, such information or documentation may include your trade license and other incorporation documents or documents showing any person's authority to act on your behalf. You agree to provide any information or documents to official-llc.com upon such requests. You acknowledge and agree that if you do not, official-llc.com may without liability limit, suspend or withdraw your access to the Site or your membership in the Site. We also reserve the right to cancel unconfirmed/unverified accounts or accounts that have been inactive for a long time.

official-llc.com takes reasonable measures (physical, organizational and technological) to protect against unauthorized access to your personal information and to store your personal information securely. However, the Internet is not a secure medium and the privacy of your personal information can never be guaranteed.

official-llc.com has no control over the practices of third parties (such as website links to this site or third parties misrepresenting themselves as you or someone else). You agree that official-llc.com may process your personal information that you provide to it for the purposes of providing services on official-llc.com and for sending marketing communications to you, and that this website's privacy policy governs the collection, processing, use and any transfer of your personal information.

Electronic communications

You agree that we may communicate with you by e-mail or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications

be in writing. official-llc.com requires your consent during the registration process to send promotional emails to let you know about any new changes, features or promotional activities added to the site.

Modifications to this User Agreement

You acknowledge and agree that official-llc.com will endeavor to give you notice of any amendment to this User Agreement that materially increases your obligations or reduces your rights under the User Agreement ("Material Amendment") in accordance with the terms of this User Agreement. You acknowledge and agree that official-llc.com in its sole discretion and without liability may make modifications that are not Substantial Modifications without your additional specific consent at any time with immediate effect by posting a notice of the modification on the Website.

License and Access

Subject to full compliance with this offer, the Contract and any other applicable terms of service, in addition to payment of the applicable fee, Seller gives you limited, non-exclusive, non-transferable, non-sublicensable access to Personal Data. Accessing the official-llc.com website, non-commercial use of the services available on the official-llc.com website

official-llc.com is only for the purpose of buying and selling goods for personal use.

Merchandise sold on official-llc.com is not intended for commercial use and/or use on behalf of any third party, except as expressly permitted by the seller in a separate document previously agreed upon in writing.

No page of the official-llc.

com website, as well as any part thereof, may be reproduced, duplicated, copied, copied, sold, resold, visited or otherwise used, except as specified, for any commercial purposes without written consent the seller.

Copyright and trademarks

All content included on any page of the site. official-llc.com, such as text, graphics, logos, button icons, images, audio, video, and software, is the property of the Seller

(OTM) and the compilation of all content contained on or accessible through any page of the official-llc.com website is the exclusive property of the Seller and is protected by the laws of In addition, the graphics, logos, page headers, button icons, scripts and service names included in or available through any official-llc.com service are the trademarks of the seller (OTM).

The use of any of our intellectual property without our written consent is strictly prohibited.

Trademarks and other intellectual property may not be used in connection with any products or services, or in any way that detracts from and/or discredits the seller.

Contract date

The date of conclusion of the contract offer (acceptance of the offer) and the moment of complete and unquestioning acceptance by the Buyer of the terms of the Contract is the date when the Buyer clicks on the hash mark - “I accept”, “I agree” or other mark similar in content, on the order registration page located in the personal account on the website of the online store official-llc.com

Product Description

All information, content, materials, products (including software) and other services, in one way or another, are made available to the Buyer through the Gold Site. “AS IS” and “AS AVAILABLE” in the description of goods and services. The Buyer fully agrees that the Seller, including its management, employees, agents and sub-agents, bears no responsibility for the quality of the service provided and the quality of the goods sold. The buyer fully agrees that he uses the services of the site
online at his/her reasonable responsibility.
In full compliance with the terms and rules set forth herein, the seller acknowledges all warranties, express and derivative, set forth in this provision. At the same time, the seller cannot guarantee the accuracy and integrity of the data and product confirmation guarantees. The information has been posted on the site. The Website may contain inaccuracies, errors and typographical errors. The seller does not guarantee that the content will be 100% error-free

If the product is a gold piece of the official gold brand, then it is subject to the laws of the Arab Republic of Egypt in terms of licenses and stamping the product from the Department of Stamps and Scales

Payment methods and shipping rates

The seller has the right to change the available payment methods and shipping rates for each country by himself, taking into account his own commercial interests. The buyer bears full responsibility for the payment transactions that he performs for the purchase of goods (services). The Seller will consider that the Buyer has paid for the Goods (Services) only after the money paid by the Buyer has been credited to the Seller's accounts.

Force majeure circumstances

Seller and our affiliates shall not be liable for any delay or failure to perform any obligation under this Contract if the delay or failure is due to any cause beyond our control, including labor disputes, other industrial disturbances, electrical, utilities, or other. Telecommunications disturbances, earthquakes, storms or other acts of nature, landslides, embargoes, riots, acts or government orders or terrorist acts

legal liability

The buyer is responsible for the breach of this contract and the general terms and conditions for using the website services.
official-llc.com, including the Buyer shall bear all losses that may occur to the Seller as a result of the Buyer's breach of this. The contract and the general terms and conditions when concluding the use of the services of the site

In the event that the Buyer violates the provisions of this Contract or the General Terms and Conditions, the Seller has the right to terminate this Contract immediately without notice to the Buyer, in which case what has been previously received as payment for Goods and Services is not subject to return.